Shipping policy

♥ Do You Ship Worldwide?

Yes! We ship to most countries.

♥ How Long Does Delivery Take?

Standard Shipping (Cost: $3, varies by location and weight)

  • USA/UK/Canada: 20-30 days
  • Europe:20-30 days
  • Asia: 20-30 days
  • Australia: 20-30 days
  • Other Regions: 20-30 days

Express Shipping (Cost: $5, varies by location and weight)

  • USA/UK/Canada: 20-30 days
  • Europe: 20-30 days
  • Asia: 20-30 days
  • Australia: 20-30 days
  • Other Regions: 20-30 days

♥ Where Are Your Products Shipped From?

All orders are dispatched from our studio in Hong Kong.

♥ Are You Still Shipping Worldwide?

Yes, we continue to ship to most countries. However, some locations (e.g., Israel, Russia) are currently not available due to courier service restrictions. If you cannot select your country at checkout, it means shipping to that destination is temporarily unavailable.

♥ How Much Does Shipping Cost?

Shipping fees vary based on your location, order weight, and shipping method. The price ranges from $3 to $5. You can see the exact shipping fee on the checkout page after entering your address.

♥ How Long Does It Take to Process My Order?

We strive to prepare and ship your order as quickly as possible, usually within 2-7 business days (longer for handmade items). Once your order is ready, we will send you an email with tracking details. The estimated delivery time shown in the tracking system may not always be accurate, as it does not account for real-time factors like shipping delays.

♥ How Can I Track My Order?

Once your order is ready for shipment (typically within 2-6 days after purchase), you will receive an email with your tracking number. If you do not see the email, please check your spam/junk folder. To track your order:

  1. Click on "View My Order" in the email.
  2. Click the tracking number to check the shipping status.
  3. If the link does not work, copy your tracking number and track it directly at 17track.

♥ Will My Order Arrive Before [Specific Date/Event]?

We cannot guarantee delivery by a specific date, but we will do our best to get your order to you as soon as possible.

If you are concerned about potential delays and wish to cancel your order, please contact us immediately. We completely understand and are happy to assist.

If you have any further questions, feel free to reach out via email. Stay safe and take care!